Self-Help Portal

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• How long does it take for a roster to be loaded into DataManager?
• Where can I find more information on setting up DataManager roster files
• Where can I upload our staff, student, and location files for DataManager?
• I received an error saying I do not have permission when uploading to the SFTP site.

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• How Do You Get The Iowa Assessments™ National Percentile Ranking Scores for Kindergarten and First Grade Students?
• Using the Iowa Assessments to Predict ACT Performance

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• How to Log-In to DataManager
• How can we check our school's technical readiness?
• What is DataManager and what does it do?
• Where can I find information on how to prepare, deliver, and interpret DataManager assessments
• Where Can The Secure Browser Be Downloaded For Student Access? Is There an Alternative To Using The Secure Browser?
• If we buy Test Form licenses, do they apply across all grades/levels?
• How do I access the option in DataManager to print student test tickets/slips with their names and student ID number?

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• How can I view my license information?
• How do I move staff to a new location
• How do I Re-Open an Event?
• Can a student be moved from one school to another?
• Where can I find the Directions for Administration?
• What does it mean when a user account has a link that says "Re-send Activation Email"?
• How do I activate or deactivate locations in DataManager

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• Which grade levels are self-guided and which need to be proctor-led for the Iowa Assessments™ and CogAT®?
• Where Can I Find More Information On Texas Approved Reclassification Assessment?
• How Many Questions and How Much Time Is Allotted for Iowa Assessments™?
• What is the difference between a test event, a test assignment, and a test session in DataManager?

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• How do I remove a student from an active session?
• When can I add additional time to a student or group I am testing?
• Can a proctor administer a test from a Chromebook™?

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• I am a DataPlus Account Holder and I have not received the email with my web reporting key.
• I Tested A Student But I am Unable to Find Their Scores.
• Inconsistent Response Pattern
• About DataManager Reports and How to Run Them.
• Where can I find the Data Export File Format For My Data Export?

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• Student testing status is not updating.
• Disabling Chromebook Throttling
• How do I close the Secure Student Browser on different computers?
• I cannot get my student(s) logged into a testing session.
• Can an event be deleted once testing has started?
• Where can I download the Riverside DataManager Secure Student Browser for Chromebook™ or Apple™ devices?
• I Used the Incorrect Roster When Creating My Event. Can I Change My Roster?

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• Enabling Additional Audio Languages for CogAT® Upper Level tests
• CogAT® Screening Form - Can the data be broken down or is it only the composite score that is available?
• CogAT®: Testing time, Number of Items per Subtest and Completion Criteria.
• Where can I find what the Cognitive Abilities Test™ (CogAT®) profile results mean?
• Can A Student Assigned to Alt Verbal Take The Other Batteries With Non Alt Students?
• Is the Ability Profile available with Screener events?
• How can I enable the additional audio languages in DataManager