Self-Help Portal

During testing the student status is shown on the bottom of the proctor session page under approved students. Unstable internet connections can cause the st...

Districts using the Admin Console Solution via G-Suite may have some settings that can interfere with testing. Please follow these directions to turn off t...

The following keyboard shortcut/actions will close the Secure Student Browser. Windows - Shift +Ctrl+Q Macbook- Shift+Ctrl+Q or Shift+Command+Q Ch...

If you are unable to test a student in any current test event setting, there are a number of steps you can take to troubleshoot the problem.  Make sure...

A Test Event cannot be deleted once testing has begun, it will need to be closed. Administrators can visit Close a test event in the DataManager Online Help...

You can download the Secure Student Browser directly from the Google™ Chrome store And from the Apple™ App Store by clicking the respective links. Googl...

You can change the active roster for an event up until you make the first assignment. Once an assignment is made, the active roster is locked to the event. ...

Please see the following guides for troubleshooting students who receive the Unable to Log-In error message. The student may have the wrong Student ID or ...

This occurs when there are more than 5 session tabs open at once. This could be the result of selecting Continue Testing All, or Testing Multiple Grades at ...

The Getting Started test is a stand-alone practice test, there is no Continue testing all button that links to the rest of the tests. Please create a test s...