I exported users from BDI-2 to import to BDI-3 but the imported users do not have locations associated to them, why?
Modified on: Fri, 15 Oct, 2021 at 9:27 AM
Issue
- Users exported from BDI-2™ do not contain Location information
Resolution
- BDI-3™ handles locations and hierarchy differently from BDI-2™, therefore locations will not be exported from BDI-2™ for import to BDI-3™. Please manually assign users to locations after the import
Contact
- Contact your administrator for additional information regarding locations.

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