Issue
- Users exported from BDI-2™ do not contain Location information
Resolution
- BDI-3™ handles locations and hierarchy differently from BDI-2™, therefore locations will not be exported from BDI-2™ for import to BDI-3™. Please manually assign users to locations after the import
Contact
- Contact your administrator for additional information regarding locations.
If you have the rights to import and export data in the platforms, please find the instructions for a BDI-2 Export to BDI-3 Import below: