If you have received a message stating that the item you are trying to order is 'restricted', it means that there are certain requirements that must be met before the order can be processed.

Test purchaser qualification form: You will need to fill out and submit a test purchaser qualification form before you can place an order. This form is used to verify that you are authorized to purchase certain items. You can download the Test Purchaser Qualification form by visiting https://www.riversideinsights.com/order_forms and selecting Additional Forms and Information.

If you are still receiving a 'restricted' message when attempting to place an order after receiving approval, don't worry. You can contact our customer service team at 800.323.9540 or via chat and one of our friendly agents will be happy to assist you.