A collection of articles detailing various troubleshooting options

Do You Need A Microsoft® Account To Download and Install The BDI-3 MDS?
Issue I am unable to install the Battelle® Developmental Inventory, Third Edition MDS for PC on Windows 10 without a Microsoft account. Resolution It ...
Fri, 15 Oct, 2021 at 9:26 AM
Unable to share an examinee
Issue  I’m unable to share an examinee in Battelle Developmental Inventory™ 3rd edition (BDI3™)? Resolution There is no need to share an examinee...
Fri, 15 Oct, 2021 at 9:26 AM
I Entered Updated Scores For An Examinee But I Continue To Get The Same Incorrect Results When Running The Report.
The Report Center may be defaulting to the first Record Form entered. Make sure the correct Record Form is being selected when setting your report criteria....
Wed, 15 Jun, 2022 at 3:10 PM
Why Can't An Inactive BDI-3® User Be Re-Activated?
Check your subscription and the number of active users. If the maximum number of users per subscription (3 users + 1 AH) already exists, an active user may ...
Mon, 22 May, 2023 at 3:51 PM