Self-Help Portal

Please visit https://info.riversideinsights.com/returns for more information on Riverside Insights Return Policy as well as the Return Material Authorizatio...

If you have completed your vendor forms, please send them directly to Riverside Insights at [email protected] If you need access to the ...

You can use your account to explore product pricing, fill your shopping cart, create and share quotes, place orders, and track live order updates 24/7 - no ...

How can I make changes to an order I've already placed? If you have already placed an order with Riverside; the quickest way to inform us of any cha...

If your organization has placed an order with us before and already has an account, then you can place an order using a PO. Send orders to orders@rivers...

For our Group Administered Assessments such as CogAT or Iowa and our Individually Administered Assessments such as WJ-IV or BDI-3, it normally takes 1-3 bu...

For the fastest response, please use our automated Order Status Checker. If your order is showing as not processed, it is still awaiting entry. Due to high ...

Most orders are delivered 8-10 days after we have processed your order, depending on your chosen shipping speed. You will receive an email which contains tr...

Order Status: Manual Verification Required When you place an online order, you may see the status “Manual Verification Required.” This status means Riversi...