Student Receives "Proctor Has Not Started Test Session" Error Message Upon Loggin In

Modified on: Fri, 15 Oct, 2021 at 9:26 AM

Issue

Student Receives "Proctor Has Not Started Test Session" Error Message Upon Loggin In

Confirm the proctor has the session open. If the session is open, close the session and re-open.
Refresh your browser by selecting the Reload button on your browser or by selecting the F5 function key on your keyboard

If troubleshooting recommendations do not solve the issue, call Riverside Tech Support at 800.323.9540

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