Issue
Student Receives "Proctor Has Not Started Test Session" Error Message Upon Loggin In
Resolution
- Confirm the proctor has the session open. If the session is open, close the session and re-open.
- Refresh your browser by selecting the Reload button on your browser or by selecting the F5 function key on your keyboard
Contact
- If troubleshooting recommendations do not solve the issue, call Riverside Tech Support at 800.323.9540