Issue

  • I am unable to select WMLS™ III after logging in to riversidescore.com. I am brought right to the WJ IV Dashboard after logging in.

Resolution

  • The WMLS™ III account holder or administrator role user has not added you as a WMLS™ III user.  Even though you may have an active WJ IV account, you still need to be added as a WMLS™ III user at the riversidescore.com site. Once you are successfully added by a WMLS™ III account holder or administrator as a WMLS™ III user, you will see a product page where you can select from your available products (example in the screenshot - WJ IV and WMLS™ III).