Issue

  • A power outage has occurred and interrupted testing.

Resolution

  • Resume testing when power is restored. If testing resumes on the same day, you can re-use the session and pick up where you left off. If testing is to occur on another day, you can recreate the session and get a new session code for the same subtest and pick up where you left off.


You will need to reapprove the students when they log in with a new session code. In some cases.

 

Contact

  • Work with your IT/Facilities to resume power. Contact Riverside Tech Support at 800.323.9540 If issues should occur when resuming testing.