If one of the users within Woodcock-Johnson® IV cannot perform a necessary action, check that their account has been created with the correct role. There are three different roles within WJIV, and each has its own permissions attached to the roles.   
  • Account Holder 
  • Administrator 
  • Examiner  
For a complete breakdown of the different roles and permissions that can be carried out, please take a look at the attached printable documentation.