Issue

  • You wish to assess an examinee whose profile exists with another examiner. 

Resolution

  • Proceed to enter the examinee information and save it.

Select Yes at the prompt




  • A pop-up message appears that indicates the examinee exists with another examiner.

Selecting Cancel will clear out the entry. You will need to reach out to the other examiner indicated in the message and have them share the examinee to you. Doing this allows the examiner to also share out past assessments. Selecting Continue will save the examine profile record under your profile, but will not transfer over any past assessments with another examiner.
  • Once the examinee is successfully save you will see a confirmation message.


Contact

  • If you are an examiner, contact your administrator for more information. For further assistance contact Riverside Technical Support at 800.323.9540