Role: Proctor, Teacher, Administrator, Account Holder
Time can only be extended when the session is active and still has time left. It is recommended that time is extended at the start of the session. 



Issue

  • You need to extend the time for a student or group of students 

Resolution

  • If you need to extend the time for the whole group, utilize the Extend Time All button.

OR


  • If you need to extend time for a single student, utilize the Clock Icon for that student.

Contact

  • If you are unable to extend time or if the session has closed before you could extend time, contact Riverside Technical Support at 800.323.9540