Riverside Insights Return Policy
- Customers can return Orders within 60 days of the invoice date.
- Overstock items are not eligible for returns.
- A Return Material Authorization (RMA) must be acquired before sending a return.
- Credits for returns can take approximately 3-5 weeks.
- Due to COVID, all returns must be unopened.
- Customers can use any shipping carrier they prefer. Please note, we do encourage tracking is used when sending back your items to ensure your package arrives to us safely.