Riverside Insights Return Policy

  • Customers can return Orders within 60 days of the invoice date.
  • Overstock items are not eligible for returns.
  • A Return Material Authorization (RMA) must be acquired before sending a return.
  • Credits for returns can take approximately 3-5 weeks.
  • Due to COVID, all returns must be unopened.
  • Customers can use any shipping carrier they prefer. Please note, we do encourage tracking is used when sending back your items to ensure your package arrives to us safely.