Riverside Insights Self Help Portal

Riverside Insights Return Policy

• Customers can return Orders within 60 days of the invoice date.
• Overstock items are not eligible for returns.
• A Return Material Authorization (RMA) must be acquired before sending a return.
• Credits for returns can take approximately 3-5 weeks.
• Due to COVID, all returns must be unopened.
• Customers can use any shipping carrier they prefer. Please note, we do encourage tracking is used when sending back your items to ensure your package arrives to us safely.