Riverside Insights Self Help Portal

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• Changing Proctorio Permissions in Chrome
• How to Allow Installation of Proctorio Extension in Chrome
• How To Disable Full Screen to Exit Test
• It's Time to Take Your Exam! Tips for Test Takers Using Proctorio
• My student was on the last question of their test, and when selecting next to go to the last question, an internal error message popped up and now we can't reload the screen. Now what??!
• Network Troubleshooting Guide
• Online Testing URL

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• Once my student installs Proctorio will it always be running in the background of their computer?
• Proctorio seems like malware or spyware. How is it different?
• Does Proctorio access the student test-taker’s personal computer files or data?
• Is the Proctorio product’s design to capitalize on a teacher’s mistrust of students?
• How do you decide what behavior counts as “cheating”?
• How do you dictate what “normal” behavior is?
• What if a student looks at the clock to check the time? Or if a student tends to move around a lot? Will they be flagged?